Problems are not repeated, reducing rework, retests, additional stress, poor quality, extra cost.

Problems are prevented in other areas (by correctly identifying the root cause)

Communication and understanding improves between departments

Process cycle improves

Securing long term company performance and profits

Team work and morale improves through common goal to solve problems.

After the course you will:

Use Critical Thinking to overcome challenges

Use Problem Solving tools to identify the root of the problem

Identify solutions without bias

Implement solutions, monitor and evaluate

Delegate various aspects of solution process to the key stakeholders

Critical Thinking and Problem Solving Training take time however, with the right attitude and tools, you can avoid many re-occurring problems whilst involving the whole team in the process.